Policies & Rules

Get familiar with our villa policies, including smoking, pets, parties, and quiet hours. Ensure a pleasant stay by knowing what’s allowed and what’s not at High Garden Gabala.

• What is your check-in and check-out time?

  Check-in is from 2:00 PM, and check-out is until 12:00 PM.

• Do you allow early check-in or late check-out?

  Yes, early check-in or late check-out may be possible upon request and subject to availability.

• What is your cancellation policy?

  Free cancellation is available up to 5 days before check-in. Later cancellations may incur a fee.

• Are pets allowed at the property?

  Pets are not allowed to ensure comfort and cleanliness for all guests.

• Is smoking allowed inside the villas?

  Smoking is not allowed inside the villas. Guests may smoke in designated outdoor areas.

• Are parties or events allowed?

  Small gatherings are allowed with prior approval. Loud parties are not permitted to respect all guests.

• Is there a minimum age for check-in?

  Yes, the minimum age to check-in is 18 years old.

• Do I need to show ID at check-in?

  Yes, all guests are required to present a valid government-issued ID at check-in.

• Are children allowed at the property?

  Yes, children of all ages are welcome. Please inform us in advance if you need extra beds or baby items.

• Do you charge for additional guests?

  Yes, additional guests beyond the villa’s standard capacity may incur extra charges.

• Is quiet time enforced at the property?

  Yes, quiet hours are from 11:00 PM to 8:00 AM to ensure a peaceful environment for all guests.

• Do you require a security deposit?

  Yes, a refundable security deposit may be required and returned after check-out if no damages occur.

• Can I modify my reservation after booking?

  Yes, modifications are allowed depending on availability. Please contact us as soon as possible.

• What is your policy on damages?

  Guests are responsible for any damage caused during their stay and may be charged accordingly.

• Is outside music allowed?

  Moderate music is allowed during the day. Loud music is not permitted to maintain tranquility.

• Can visitors come to the villa?

  Yes, but please inform us in advance. Overnight visitors must be included in the booking.

• Is alcohol consumption allowed?

  Yes, guests may consume alcohol responsibly on the premises.

• Are drones allowed at the property?

  Use of drones is not allowed without prior permission to respect guest privacy.

• Do you allow decorations for celebrations?

  Yes, simple decorations are allowed. Please avoid anything that may damage the property.

• What happens if I lose my key?

  Please contact us immediately. A replacement fee may apply for lost keys.